Shipping policy
Thank you for visiting and shopping at Twinkale. The following are the terms and conditions that constitute our Shipping Policy.
Processing time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping time:
This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
Standard Delivery time: 6-12 working days
Expedited Delivery time 2-4 working days
Shipping rates & delivery estimates:
Australia, Canada, the US (United States), and the rest of the World.
Free Shipping Apply – ( condition- $50.00 and up payment )
Standard Delivery- (condition- $0.00 to $49.99) ( Cost- $10.00)
Expedited Delivery – (condition- all orders) ( Cost- $20.00)
Free Expedited Shipping – ( condition- $100.00 and up payment )
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
Twinkale is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
E-mail: info@twinkale.com